Our Commitment
At RITWA, the health, safety, and well-being of our guests, employees, and partners are our highest priorities. We are committed to maintaining a safe, clean, and welcoming environment while adhering to applicable health and food safety standards.
Food Safety Standards
We follow strict food handling and preparation practices to ensure the quality and safety of every dish and beverage served. Ingredients are sourced responsibly and stored under appropriate conditions to maintain freshness and hygiene.
Hygiene and Sanitation
Regular cleaning and sanitization procedures are implemented throughout our premises, including:
- Kitchen and food preparation areas
- Dining spaces and furniture
- Restrooms and common areas
- Equipment and utensils
Safe Working Environment
We strive to provide a safe workplace by:
- Maintaining equipment regularly
- Implementing emergency procedures
- Providing safety training to staff
- Ensuring compliance with fire and occupational safety requirements.
Employee Health and Training
Our team members are trained in food safety, hygiene practices, and workplace safety procedures. Employees are expected to maintain high standards of personal hygiene and comply with all applicable health regulations.
Allergen Awareness
While we take precautions to prevent cross-contamination, some menu items may contain or come into contact with allergens such as:
- Milk
- Eggs
- Peanuts
- Tree nuts
- Soy
- Wheat
- Gluten
Guests with allergies or dietary restrictions are encouraged to inform our team before placing an order.
Guest Safety
We encourage all guests to:
- Use our facilities responsibly.
- Follow instructions provided by staff.
- Inform us immediately of any hazards or concerns.
Emergency Preparedness
RITWA maintains emergency procedures and safety protocols to respond effectively to unforeseen situations, ensuring the safety of guests and employees.
Continuous Improvement
We regularly review and improve our health and safety practices to provide the highest standards of cleanliness, food safety, and customer care.
Contact Us
RITWA Café
Dr. No. 8-2-293/82/J1Il/443/A/20/A/1, IB Tower, Ground Floor, Road No. 86, Jubilee Hills, Film Nagar, Hyderabad - 500096
📞 +91 9566208880